Shop Supervisor for Monobrand Store

Matahari Department Store · 📍 Pontianak, Kalimantan Barat · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 5000000 - 7000000
Matahari Department Store is looking for a dynamic and experienced Shop Supervisor to oversee the operations of our Monobrand Store in Pontianak, Kalimantan Barat. The ideal candidate will have a strong background in retail management and a passion for driving sales and customer satisfaction. This is an excellent opportunity to be part of one of Indonesia's leading retail companies and to make a significant impact in the Pontianak market.

📋 Tanggung Jawab Pekerjaan

Oversee daily store operations to ensure smooth and efficient functioning.,Manage a team of sales associates to achieve sales targets and maintain high customer satisfaction levels.,Implement and enforce store policies and procedures to ensure compliance and consistency.,Monitor inventory levels and ensure accurate stock control.,Conduct regular stock takes and manage stock replenishment.,Train and develop sales associates to enhance their performance and skills.,Ensure the store is clean, well-organized, and visually appealing to customers.,Handle customer complaints and resolve issues promptly and professionally.

🎓 Kualifikasi & Syarat

Minimum of 3 years of experience in retail management, preferably in a monobrand store environment.,Proven track record of achieving sales targets and driving store performance.,Strong leadership and team management skills.,Excellent communication and interpersonal skills.,Ability to work well under pressure and meet tight deadlines.,Familiarity with retail software and point-of-sale systems is a plus.,Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.,Ability to speak Indonesian fluently, with English proficiency a plus.

🛠️ Keahlian

Retail managementTeam leadershipSales and marketingInventory managementCustomer serviceProblem-solvingCommunicationTime management
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